客户关系管理与数据挖掘技术综述
le中国有限公司.CallCenter & CRM Proposal.doc
5. Overview of Customer Relationship Management on Microsoft Business. http://www.microsoft.com/
6. Bill Schmarzo,David Harper.Making Every Customer Relationship Count
《客户关系管理与数据挖掘技术综述(第4页)》
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5. Overview of Customer Relationship Management on Microsoft Business. http://www.microsoft.com/
6. Bill Schmarzo,David Harper.Making Every Customer Relationship Count
《客户关系管理与数据挖掘技术综述(第4页)》
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